There are some good tips in the following article. Take some of the tips lightly. You’re not meant to be prescient, you just want to do as the subtopic suggests.Nor will one bad egg nullify a customer relationship…as long as you catch it early enough.
Loyal customers can be an important of sustainable business growth. They’re usually much less price-sensitive, can be nearly immune to competitive entreaties, and can become a powerful marketing arm, going out of their way to promote and defend your company online and off — for free.
1. Anticipate customer wishes. When a customer’s need is met before it has been expressed, it sends the message that you care about the customer as an individual. It doesn’t require telepathic ability, just paying attention and knowing your customers.